Mô tả công việc
Maintaining the reception & information HTR counter including HTR Lounge
Check guest Passport/ ID at Casino entrance
Assisting guests to check-in and check- out
Assisting in F&B and other services in the Property
Rooms & Main Hall
Handling guests’ problems and complaints
Taking daily head count
Rooms reservation, transportation (Shuttle bus), helicopter, boat/air ticket etc
Rooms admin & control
All necessary daily & periodic reports
Issuing room and food vouchers/ coupon following Marketing Program
Supporting role on all casino events and promotions
Monitoring player’s average bets / guest gaming profile
Answering phone calls and checking emails
All other paper works and customers database
All other work that is not handled by other sections
Casino Membership Enrollment/Take care for Member card related
Yêu cầu công việc
Presentable and cheerful
Knowledgeable the guests
Knowledgeable all existing promotions
Programs, room guidelines etc.
Knowledgeable about the services of the company
All procedures, policies, guidelines
Other guests related matters
Competence on Computer and Sequel program.
Excellent customer service skills
Must be able to speak, write, read and understand English.
Quyền lợi được hưởng
– Benefits: follow labor rules, and more: party, sport activity, salary review, annual team building…
– Healthcare for you and your family
– Training opportunities
Thông tin khác
Địa điểm làm việc
➢ Ven Biển Lộc An – Bình Châu, Phước Thuận, Xuyên Mộc, Bà Rịa – Vũng Tàu – Xuyên Mộc (Bà Rịa – Vũng Tàu)
Ngành nghề
Giám Sát Dịch Vụ
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Trung học phổ thông
Yêu cầu kinh nghiệm
Không yêu cầu
Nộp hồ sơ liên hệ
The Grand – Ho Tram Strip
Phuoc Thuan, Xuyen Moc, Ba Ria – Vung Tau, Viet Nam
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