Mô tả việc làm
Company Benefits:
– Salaries are reviewed & adjusted annually;
– A long term career at a Professional and Dynamic working environment;
– Training to be provided locally and/ or internationally.
The purpose of this role is to carry out the assigned duties, which include but no limit to:
– Perform the day-to-day operational activities to ensure infrastructure and business systems are according to specifications.
– Know and be able to conduct the following roles/processes:
+ 2nd Level Support
+ Change Management
+ Configuration Management
+ Capacity management
+ Technical Analysis
+ Test Management
– Registering and classifying received incidents and undertaking an immediate effort in order to restore failed IT services as quickly as possible. If no ad-hoc solution can be achieved, transfer the incident to expert technical support groups.
– Solving more complex issues, fulfilling requests and participating in problem-solving.
– Collaborate with ICT group and external suppliers, managing the introduction of new services/ solutions.
– Ensure continuity of ICT Operations regarding Telecommunications and Networks.
– Managing backup system, ensuring that backups and scheduled jobs are performed.
– Installing server and network system in the data center, offices.
– Collaborate with the cybersecurity team to manage incidents and execute remedial measures.
– Through organizational escalation, outsourcers to manage incident/ service requests and sort out problems according to service levels negotiated.
Yêu cầu tuyển dụng
Qualifications Required:
– Bachelor or college degree in Information Technology or other relevant fields.
Other Requirements:
– ICT knowledge within several areas: Windows OS on clients and servers, M365, Hybrid Azure AD, Veeam, Cisco, LAN-WAN, Intune; collaboration solutions: Teams, SharePoint, telephony, and video conferencing, etc.
– Good ITSM knowledge in the ITIL framework; request, change, incident and problem management
– Good English and Vietnamese, both written and spoken.
– Problem-solving skills.
– Attention to detail.
– Customer focused.
– Ability to multi-task and prioritize work.
– Ability to absorb information and learn fast.
– Adaptive (self-learning) with the ability to instruct others.
– Proactive and able to take responsibility.
Quyền lợi công việc
Salaries are reviewed & adjusted annually;
Training to be provided locally and/ or internationally;
A long term career at a Professional and Dynamic working environment.
Thông tin khác
Đăng tuyển ngày
06/01/2023
Cấp Bậc
Nhân viên
Ngành Nghề
IT – Phần mềm
, Viễn Thông
, IT-Phần cứng/Mạng
Kỹ Năng
English, ICT, Quản Trị Hệ Thống, IT System, Công Nghệ Thông Tin
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Nộp hồ sơ liên hệ
CTy TNHH VARD Vũng Tàu
ĐỊA ĐIỂMDong Xuyen Industrial Zone, Rach Dua Ward, Vung Tau City.
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