Mức lương: Thương lượng Loại hình: Toàn thời gian Chức vụ: Nhân viên khách sạntổng đài
Mô tả việc làm
– Process all incoming and outgoing calls accurately and courteously
– Ensure smooth internal telecommunication as per Hotel Standards
– Record and control wake-up calls accurately
– Assist guests with international calls and directory queries. Address guests by name whenever possible
– Bill call costs
– Handle guests requests promptly, report complaints and irregularities to the Front Office Supervisor
– Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
– Page staff member when requested
– Abide by principles of guest privacy
– Be aware of local telephone listings and frequently dialed numbers
– Advise defects on switchboard equipment to Supervisor
– Maintain a clean work environment
* What benefits will you enjoy?
– 100% salary and service charge monthly right during the probation period.
– Bonus service fee monthly according to the turnover of the Hotel.
– Meal allowance and support for 2 meals during the work shift.
– Support to relocation allowance by ranks.
– Support the home visits allowance according to ranks.
– Get professional training, foreign languages and skills needed for the job
– Supported housing staff with full amenities and entertainment area.
– Activities for employees such as Excellent employee monthly, monthly birthday, staff party … Outdoor activities, charity, environmental protection
– 13th month salary bonus (depending on business situation)
– Social insurance as per regulations, 24/7 accident insurance
– Professional development in the corporation with philosophy.
Yêu cầu tuyển dụng
– Good communication and customer contact skills
– Service oriented with an eye for details
– Ability to work effectively and contribute in a team
– Self-motivated and energetic
– Must be well-presented and professionally groomed at all times
Nộp hồ sơ liên hệ
The Secret Con Dao Hotel
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