Mô tả việc làm
1. To handle all reservations by telephone, fax, e-mail.
2. To handle group reservations.
3. To understand and be able to answer all questions about rates, room categories and seasonality.
4. Handling all reservation documents and correspondence correctly and conscientiously.
5. Pro-actively try to cross-sell (F&B, Spa, etc.) and up-sell room types.
6. Efficient and complete communication with all other departments, especially front desk, accounting and sales.
7. Working knowledge of Microsoft Word and Excel, Internet and e-mails.
8. To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
9. To be able to clearly communicate information to guests or colleagues.
10. To have complete knowledge of the following:
• the Hotel and all outlets
• the area
• the company
• sister properties
• special events in the area
Yêu cầu tuyển dụng
College Degree or above
Selling skills
Knowledge of current market trends
Micros/Fidelio or Opera PMS
Microsoft Office
Vietnamese – Excellent level, written & spoken
English – Good level, written & spoken
At least 2 years in international hotels in the same position.
Quyền lợi công việc
– Competitive salary/ Mức lương cạnh tranh.
– Shuttle bus provided from Vung Tau to Melia Ho Tram/ Xe đưa đón nhân viên từ Vũng Tàu đến Melia Hồ Tràm.
– Duty meal/ Cung cấp bữa ăn trong ca làm việc.
– International working environment./ Môi trường làm việc quốc tế.
– 13th month salary./ Lương thưởng tháng 13.
– Birthday benefit/ Quyền lợi sinh nhật.
– Annual outing trip./ Du lịch hằng năm.
– Special room rate as per Melia Hotels International policy. Giá phòng ưu đãi đặc biệt cho nhân viên dựa theo chính sách Melia Hotels International.
Nộp hồ sơ liên hệ
Melia Hồ Tràm Beach Resort
ĐỊA ĐIỂMẤp Gò Cà, xã Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa Vũng Tàu
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